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Customer Product Purchase Satisfaction Survey

Customer Product Purchase Satisfaction Survey
This survey has been taken 11 times
 
How long have you used [product]? Im looking for pay serveys need ex-tra income every little bit helps me Im a single dad disabled
Quality View Answers72.7%
Price View Answers63.6%
Reputation of the company9.1%
Does what I need View Answers27.3%
It is explained better than other similar products18.2%
Value for the money View Answers54.5%
Lasts longer View Answers18.2%
Ease of purchase View Answers9.1%
Easier to use45.5%
Easier to install27.3%
 
Thinking of your most recent purchase of [product], how satisfied were you overall with the purchase experience?
Quality View Answers36.4%
Price View Answers54.5%
Reputation of the company View Answers27.3%
Does what I need View Answers27.3%
It is explained better than other similar products0.0%
Value for the money View Answers45.5%
Lasts longer0.0%
Ease of purchase27.3%
Easier to use36.4%
Easier to install View Answers18.2%
 
Where did you purchase [product]?
Retail store18.2%
Wholesale or warehouse store View Answers45.5%
Calalogue0.0%
Direct from manufacturer by telephone View Answers9.1%
Direct from web site0.0%
Other27.3%
 
For what primary purpose did you purchase [product]?
Personal use72.7%
Business use0.0%
Purchased at the request of someone else0.0%
Purchased as a gift18.2%
Other View Answers9.1%
 
Would you buy this product again?
Definitely would buy [product] again View Answers27.3%
Probably would buy [product] again View Answers9.1%
Might or might not buy [product] again54.5%
Probably would not buy [product] again View Answers9.1%
Definitely would not buy [product] again0.0%
 
Would you agree that [product] does what it claims it would do?
Strongly agree36.4%
Somewhat agree27.3%
Neither agree nor disagree36.4%
Somewhat disagree0.0%
Strongly disagree0.0%
 
Would you say that [product] does what you need?
Strongly agree18.2%
Somewhat agree45.5%
Neither agree nor disagree18.2%
Somewhat disagree18.2%
Strongly disagree0.0%
 
Would you say that [product] is competitively priced?
Strongly agree36.4%
Somewhat agree27.3%
Neither agree nor disagree27.3%
Somewhat disagree9.1%
Strongly disagree0.0%
 
Would you say that [product] is easy to use?
Strongly agree36.4%
Somewhat agree36.4%
Neither agree nor disagree27.3%
Somewhat disagree0.0%
Strongly disagree0.0%
 
Would you say that [product] is worth the price?
Strongly agree27.3%
Somewhat agree36.4%
Neither agree nor disagree18.2%
Somewhat disagree18.2%
Strongly disagree0.0%
 
How would you compare the quality of [product] to other similar products you could buy:
Much better than other similar products27.3%
Better that other similar products27.3%
About the same as other similar products36.4%
Not as good as other similar products9.1%
Much worse than other similar products0.0%
 
What was the primary reason you purchased this product from our company versus others who provide similar products?
Quality27.3%
Price27.3%
Reputation of the company0.0%
Does what I need27.3%
It is explained better than other similar products0.0%
Value for the money9.1%
Lasts longer0.0%
Ease of purchase9.1%
Easier to use0.0%
Easier to install0.0%
 
Over the past year, which of the following products have you purchased by [your company name]?
[Add product list here]100.0%
 
How many times have you purchased products from our company?
1 time63.6%
2 times18.2%
3 times0.0%
4 times0.0%
5 times18.2%
More than 5 times0.0%
 
Are you:
Male27.3%
Female72.7%
 
Which of the following best describes your age?
18 or younger9.1%
19 - 249.1%
25 - 3418.2%
35 - 449.1%
45 - 5427.3%
55 - 6418.2%
65 or older9.1%
 
What is your total annual household income before taxes
Less than $20,00036.4%
$20,000 to $29,99918.2%
$30,000 to $39,9999.1%
$40,000 to $49,99927.3%
$50,000 to $59,9990.0%
$60,000 to $69,9990.0%
$70,000 to $79,9990.0%
$80,000 to $89,9999.1%
$90,000 to $99,9990.0%
$100,000 or more0.0%
 
What is the highest level of education you have completed:
Attended high school but did not graduate9.1%
Graduated from high school45.5%
Attended some technical school0.0%
Have a technical school degree9.1%
Attended some college18.2%
Undergraduate college degree9.1%
Attended some graduate school0.0%
Graduate degree9.1%

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